Common charge back amounts:

Common cost recovery charges range from $0.75 - $3.00 per Registered E-mail^® unit.

Where to insert the Client Code:

The sender is prompted with a dialogue box when the “Send Registered” button is pressed.  There is an optional field titled, “Client Code” on the pop-up. The code can be used for document management or cost recovery (see below).

Client Code location on the Registered Receipt^™:

The sender can insert any numbers, letters or symbols into this field and the code is automatically inserted onto the Registered Receipt™ (see snapshot of the transmission section on the Registered Receipt™ below).

Client Code and the monthly usage reports:

The sender of a Registered E-mail^® will receive a monthly usage report documenting their usage for the previous month. On this monthly usage report, there is a Client Code section summarizing each code and the number of Registered E-mail^® units associated with it (see below).

In addition to the sender receiving a usage report with the Client Code, RPost^® is also able to send the billing departments of a company a data file summarizing the Client Codes which can be integrated into their billing software. The sender is then able to bill their clients the number of Registered E-mail^® units times the cost they would like to charge the client.

Manage the Client Codes:

There are three ways to manage the client code list.

1. The sender of a Registered E-mail^® message is able to manage their Client Codes from their inbox by clicking on Tools then Options and selecting the Registered E-mail^® tab and pressing “Edit List” (see below).

3. The client code list can be accessed on the local machine of the sender by opening the flat text Comma Separated Values file titled “clientcodes” which is stored in the “My Documents” section of the hard drive.