Transactional Archive™ Service: How It Works

Neither RPost nor the RPost system store copies of e-mail or Registered Receipt e-mail by default. Rather, RPost provides several methods of enabling the Transactional Archive.

• Inbox—By default, the RPost service sends the Registered Receipt e-mail to the sender’s inbox, and deposits this into an automatically created subfolder of the inbox, called the “(R)eceipt” folder. This acts as the users’ first level Transactional Archive.

• Corporate Mailbox—As on option, organizations can also create a special e-mail address where a copy of Registered Receipt e-mail records from all corporate senders is returned to this central corporate mailbox. Users generally set this mailbox as “receipts@company.com.” Often, users will manage this alternate copy of the receipt within their e-mail management system. OpenText has integrated with RPost so that Registered Receipt e-mails are routed into the OpenText Legal Key e-mail management product, automatically categorized by classification code or matter number.

• Secure Web-Accessible—RPost also can provide an archive server that can be deployed in-house, or enabled in a hosted environment by an RPost partner. With this version of the Transactional Archive, once activated, copies of Registered Receipt e-mails are automatically routed to a web-accessible repository that is searchable by date, key word, message sender, message recipient, classification code, among other criteria. To retrieve receipts, one simply accesses the archive site, highlights the desired Registered Receipt e-mail, and at the click of a button it is automatically e-mailed to the sender, a designated IT contact, or a designated third party such as the recipient, their IT department or a dispute mediator.

Regardless of the desired implementation of the Transactional Archive, the sender can verify authenticity with a complete record. RPost’s Registered Receipt e-mails provide admissible evidence of the integrity of the e-mail message transmission, including content and all message attachments, and reconstructs the original electronic path form sender to receiver.