Guides & Opinions
This Council of Insurance Agents and Brokers Email Encryption Services Buyers’ Guide
This paper has been developed in response to The Council members’ requests for guidance on
which email encryption
service would best help them comply with heightened regulations regarding email encryption
in certain circumstances.
This paper will assume The Council members have themselves, with counsel, identified which
communications should be
transmitted in encrypted form to comply with HIPAA regulations in the United States, FSA
requirements in the United
Kingdom, or other requirements that they may have identified. Why is this important now?
There is a recent dramatic
expansion of HIPAA’s regulatory net. Email encryption is the best method of complying with
data privacy rules. The
Council’s members report the marketplace for email encryption services has become
sufficiently complex to evaluate; the
vendor selection process is complex. This analysis has been reviewed and tested by The
Council for accuracy. The Council
interviewed member firms using the email encryption vendors discussed in the analysis, to
confirm accuracy of the
analysis results. From this review The Council believes the framework and results are a fair
and useful representation
of the marketplace, based on publicly available information. Frank Sentner, the Technology
Advisor for The Council of
Insurance Agents and Brokers, makes the case as to why the risk and insurance industry can
no longer ignore the power of
RMail® Registered Email™ services, as the service is not only simple to use, but also more
cost-effective. He discusses
RPost benefits for carriers and brokers and why the industry can no longer rely on
handshakes. It makes for a convincing
case. In three key points, the article summarizes the opportunity: (1) Registered E-mail™
services give court litigants
a leg to stand on. (2) The RMail® Registered E-mail™ service is simple and easy to use. (3)
In some cases, Registered
E-mail™ services have cut down on paper and mail costs by as much as 60 percent.
