We’re helping medical device companies work with physicians more efficiently, speeding critical care to enhance patient wellbeing.

Features & Benefits

Some of the most popular services for medical device companies include:

• RSign Extranet for secure eSignatures for e-prescriptions. RSign eSignatures are the simplest to use, most affordable full featured web-based electronic signature service. RSign makes it easy for signers to complete and sign documents using any desktop or mobile web browser in an intuitive, guided signing process.
  
  RSign is the easiest way to obtain patient information filled into forms sent by email or posted on websites, with the completed form compiled as a PDF record and with options to automatically back-fill form data into the health care information management system. 


• Email encryption for HIPAA privacy compliance automatically delivers email in a unique way to each recipient, creating the simplest user experience for the recipient while returning auditable proof of privacy and compliance to the sender– going far beyond basic TLS and link-retrieval systems. RMail includes different levels of encryption for when it is important to keep messages private from the recipient’s email administrator or email systems like Gmail, and others who may otherwise have access to their email.
  
  RMail transmission encryption is most popular among health care professionals when communicating referrals, lab results or other private patient information. RMail message-level encryption is most popular when communicating patient information that is very sensitive.


• Registered Email™ certified e-delivery tracking and proof with optional encryption provides advanced open and delivery tracking and proof, with timestamped proof of original content legally delivered. It returns to the sender a court-admissible timestamped Registered Receipt email without requiring any action or setting at the recipient level.
  
  Registered Email proof with encryption is most popular when the sender wants audit-ready proof of fact of encrypted, privacy compliant delivery.


• RMail Gateway Secure Send™ makes it easy to automate and ensure HIPAA compliant and auditable encrypted email in all outbound email or for certain messages based on message content, senders, recipients, or patterns inside messages.
  
  RMail Gateway is popular among IT staff as a simple way to automate encryption from certain senders, to certain recipient domains, based on message content or content patterns like health care numbers, or by adding a “#” or another indicator in the subject of mobile device email.

McKesson, a leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions, added RSign® to their communication system for proof-of-delivery and electronic signatures, to speed business and mitigate compliance risk. RSign helped McKesson to improve patient flow and care quality.

Sending application automatically converts outbound messages of a certain type to messages that capable of being eSigned at the recipient, transmitting using SMTP re-routing to RSign global processing networks, and receiving the eSigned agreement, audit trail forensics, and a Registered Receipt proof record.

McKesson is one of the world’s largest life sciences companies with specialty in medical devices and distribution. We’ve been providing assurance that critical device disclosures are reaching hospital networks and physician clinics, to reduce risk of a missed critical communication; and to provide auditable, timestamped proof that the content was successfully delivered.

Requirements: Legal & Compliance

RMail® email encryption provides simple to use and automated privacy compliance for HIPAA, GDPR, and other state and country regulations protecting personal private information, returning auditable proof of privacy compliance in the form of a Registered Receipt™ email record for each message sent.