Andres O’Neil & Lowe Agency uses RMail and RSign services to support clients and the carriers they represent. Andres O’Neil & Lowe Agency automates email encryption by using the RMail interface running within Microsoft Outlook which hooks with Applied Systems Epic agency management system. This makes it easy and automated for staff to send encrypted email for privacy compliance and e-security, plus returns proof of privacy and e-delivery compliance. For each message sent, a Registered Receipt email record is automatically returned providing proof of e-delivery compliance and privacy compliance. Andres O’Neil & Lowe Agency automates e-signatures with RSign Online. Each message sent for e-signature automatically manages the e-sign and form fill process, returning certified e-sign records.