At Frankel Insurance, staff sent an email to bind additional commercial property to an existing policy. Later, a claim was submitted to the insurance carrier, and the carrier denied having a record of the additional property having been added to the policy. Who said what when is often the core of many business disputes. With email notices, it is often not who sent what when, but rather, who sent what, when was it received, and what did it say? In this [...]
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