Can we ever know what happened in a meeting behind closed doors, with no recording devices and no third party witnesses? Probably not. Is email a clearer way to communicate a complex message? Not always…. Have you ever been in a situation where an email vanishes? Has your recipient ever claimed not to have received your message, a contract, even your invoice? When an email gets lost without the sender being aware, the entire conversation or negotiation can derail, and t [...]

As consumer awareness of data privacy issues increases, companies that don’t take their clients’ data privacy seriously are getting hit harder and harder. In healthcare, a Florida healthcare provider paid a $5.5 million fine (a HIPAA record) earlier this year for allowing more than 115,000 patient records to be improperly accessed and disclosed. Last year, Ashley Madison paid almost $1.6 million to settle charges related to Federal Trade Commission (FTC) enforcement of data privacy laws, aft [...]