From Humble Beginnings, Early Innovators Set the Stage for Today’s CDOs

From Humble Beginnings, Early Innovators Set the Stage for Today’s CDOs

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We want to recognize those IT staffers who started with humble beginnings – sometimes as the company IT or process operations guru gifted with a silver tongue for explaining the technically complex, business simply. These are the heroes that today’s Chief Digital Officers (CDOs) should recognize — and we are looking forward to recognizing these folks ourselves, for identifying early on, the art of the possible with technology. They showcased how newly emerging technology, if employed in the right ways, could truly transform their business operations — one process at a time.

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Are We Still in an Interconnected World? Apple’s Big Sur Sure Made Us Aware

Are We Still in an Interconnected World? Apple’s Big Sur Sure Made Us Aware

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Are we still living in an interconnected world? There is now talk of more isolation — that is unless you have your COVID immunity passport (as we discussed in our article “The “New” Haves and Have Nots”). While travel may become less interconnected, from a data transmission perspective (virtual meetings and e-business systems), we are certainly becoming more and more connected.

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Spaghetti Should be for Dinner; Zoom Should be for Cars

Spaghetti Should be for Dinner; Zoom Should be for Cars

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2020 has taken a toll on all of us in one way or another. For those businesspeople who work from home, the pandemic has greatly exacerbated PowerPoint and zoom fatigue. Countless studies have shown that video conference interaction is not a proper substitute for in-person interaction (though the risks of this still outweigh the rewards), and more video conferences tend to lead to more PowerPoints, which, if done the wrong way, can increase feelings of isolation because screens are taken up with slides like this:

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The Science Behind the Effectiveness Biden’s Eye Contact in Debate

The Science Behind the Effectiveness Biden’s Eye Contact in Debate

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If you happened to watch last night’s presidential debate, you may have thought at least two things: 1) Thank God this is the last one and 2) Does looking directly into the camera to make a statement make people feel more at ease or put off? Obviously not everyone will react the same to this tactic; however, even though consciously deliberate, Joe Biden effectively used the live video interaction to form a relationship and feeling of empathy with millions of Americans. The science behind this is something that everyone working remotely should consider.

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What is “Legal Proof”? Optimize! Panelists Share a Decade of Use in Courts

What is “Legal Proof”? Optimize! Panelists Share a Decade of Use in Courts

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In the early 2000’s, RPost coined the term “Legal Proof®” to describe what one received when they sent a Registered Email™ message. There is no such thing as “Illegal Proof”, so what could “Legal Proof®” really represent?

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Messi Situation Redux: Regular Certified Mail Beats Burofax But Not by Much

Messi Situation Redux: Regular Certified Mail Beats Burofax But Not by Much

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A couple weeks ago, we at Tech Essentials highlighted how Lionel Messi could have saved himself a lot of trouble and even more money by using the Registered Email™ service included in RMail®. Instead of using Burofax (somebody, please find these guys another name!) he could have sent his notice to Barcelona in a Registered Email™ message, thus receiving forensic timestamped and authenticatable proof of content delivered. This message would have been legally accepted and court-admissible in nearly every country in the world. Without clear proof of proper notice to change clubs, Messi has now opted to remain at Barcelona for another year.

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A Messi Situation: $800 Million Fax Misses Deadline, Should Have Used Email E-Delivery Proof

A Messi Situation: $800 Million Fax Misses Deadline, Should Have Used Email E-Delivery Proof

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Soccer/Futbol superstar, Lionel Messi, longed for a transfer after a humiliating Champions League knock out loss to Bayern Munich. Where to go from here? Paris? Manchester? Luckily, he built in a back-door exit clause in his contract where, if he notified Barcelona brass before the end of the current season, any club with a big enough wallet that was courting him could avoid paying Barcelona a $800 million transfer fee—obviously a prohibitive sum. ($800 million could actually buy you the entire Houston Astros baseball team, though this team would certainly be a fixer-upper.) This would then free up funds for Messi’s $80 million+ salary. Brilliant plan.

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Not All Email Tracking Is Created Equal

Not All Email Tracking is Created Equal

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If you are sending a zillion newsletter or marketing emails, sure, email marketing platforms make it easy to manage your email list; and many do provide some basic tracking information.

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Why the Best Email Evidence Does Not Eliminate the Entirety of Disputes

Why the Best Email Evidence Does Not Eliminate the Entirety of Disputes

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It is well accepted worldwide that the Registered Receipt™ email record is the gold standard for email proof — timestamped and verifiable proof of successful email delivery including content delivered, regardless of recipient settings, and without need for any recipient compliant action.

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“Fake Email” Leads To “Fake News” Claim

“Fake Email” Leads To “Fake News” Claim

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In our recent Tech Essentials edition, about the “million-dollar email,” delivery proof was at question. The recent events highlighted below emphasize the additional importance of being able to easily prove the content of your sent email. As you will read, it is very easy for a recipient to modify an email with a few mouse strokes, print to PDF, forward the modified copies, and suddenly you, the sender, are on the defensive… trying to prove what you sent was not what the receiver claims to have received from you.

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