Email Senders Can Now Include a Confidential ‘Side Note’ for CC and BCC Recipients That is Not Visible to Other Recipients
LOS ANGELES, CA–(Marketwire – March 25, 2008) –
RPost®, the leader in managed outbound messaging with its flagship Registered Receipt™ service suite, today announced the availability of SideNote™, a first-of-its-kind service that allows the sender to include private notes on Registered Email™ messages that are visible only to CC and BCC recipients. RPost’s new patent pending service, SideNote, allows email senders to manage private or sensitive communication, along with general group communication, in a single transmission, which eliminates the need to forward multiple copies of the same or new email to various parties. SideNote delivers greater efficiency in electronic communications and allows businesses to derive more value from their email applications.
Today, employees are drowning in email. The Radicati Group reported that in 2006 the average corporate email user received 126 email messages per day, an increase of 55 percent since 2003. Typical business users send emails to multiple parties, including copying and blind copying co-workers and third parties, frequently as part of a “CYA” maneuver. Often the sender then goes into the Sent Items folder, locates the original message and forwards a copy with a specific note to add context — commonly to the original CC or BCC addressees. RPost’s SideNote service eliminates the extra steps involved in this process and reduces the amount of traffic to the email server.
“SideNote is a deceptively simple, yet powerful way to improve users’ experience when performing everyday email tasks,” said Richi Jennings, an analyst at Ferris Research. “The alternative without SideNote is messy, and causes extra ‘busy’ work, with room for error. There is a very real cost associated with that loss in productivity.”
How It Works
SideNote is built into RPost’s Registered Email™ service platform and is simple to use. When sending a Registered Email™ message, users simply:
— Address and type the message content as usual from their regular e- mail application– Select the “Send Registered” button and the SideNote option appears– Add the SideNote text and select CC and/or BCC addresses as applicable– Press Send to complete the transmission
When the primary recipient (in the To line) receives the Registered Email™ message with the SideNote feature engaged, he or she sees only the original message without the sender’s special annotated side-message. However, when the CC or BCC recipients receive this same message, they see the separate SideNote message above the original message, adding context for the copied recipients.
RPost’s SideNote service delivers a new level of efficiency to email workflow that can save time in managing email communications by decreasing email volume and improving overall collaboration.
“‘Death by email’ is a common plight business users face as they struggle to maintain control of in-boxes riddled with too many meaningless and redundant messages, which often obscure the important communications,” said Zafar Khan, CEO of RPost. “RPost’s new SideNote service makes it easy for our customers to get the right message to the right parties in the most efficient manner possible, without the hassle of sending multiple emails, easing the burden on recipients.”
About RPost’s Registered Email™ service
RPost’s Registered Email™ service provides legally valid evidence of precisely what email content and attachments were sent and received, by whom and when. At its core, RPost’s pay-as-you-go service includes Legal Proof™ of email content, delivery and time-stamping. Offered at a flat per email price, which is about the cost of a postage stamp, RPost service has been tested, accredited and is used daily by the U.S. federal government since 2003. SideNote is fully integrated into the Registered Email™ suite of services and is now available at no extra charge.
Unlike hardware or software solutions, RPost delivers on-demand service that saves its customers money by eliminating the need for costly installation, maintenance and upgrades and does not require compliant action on the part of email recipients.
RPost’s SideNote™ service is now generally available. Current customers will automatically have the capability to use this optional new feature.
RPost® has set the global standard for Legal Proof™ for email. RPost’s patented services provide the sender with legally valid evidence of precisely what email content and attachments were sent and received, by whom and when. RPost services include an integrated set of eContracting, e-signature, security and privacy/encryption tools. RPost has strategic business relationships with leading technology and service providers to provide RPost services to their existing clients, including: Pitney Bowes, Google (Postini), Symantec, AT&T, Orange (FranceTel) and BTInfonet (BritishTel), among others.
Available in seven languages, RPost’s Registered Receipt™ services have been endorsed and marketed by many of the influential bar associations in the United States. Headquartered in Los Angeles, RPost has offices in Washington, D.C. and a worldwide presence. For more information about RPost, please visit rpost.com. “Registered Email™” and “SideNote” are registered and unregistered trademarks owned by RPost. RPost has a patent pending on the SideNote service.
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