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From Humble Beginnings, Early Innovators Set the Stage for Today’s CDOs We want to recognize those IT staffers who started with humble beginnings – sometimes as the company IT or process operations guru gifted with a silver tongue for explaining the technically complex, business simply. These are the heroes that today’s Chief Digital Officers (CDOs) […]

Now Let’s Really Start The 2020s 2021 may now be well underway. The government is starting to drop more money from helicopters, potentially trillions more upon the trillions already. I am not sure what this means for the Bitcoin crowd (I won’t bore you with my speculation on this unless you ask…). But, we at […]

Hearing Examines Use of New Technologies in the Consumer Collections Process. On April 28th, 2011, the Federal Trade Commission hosted a day-long public workshop in the nation’s capital to consider the impact of technological advances on the consumer debt collection system.

The following article, “Email Carries the Power of Paper” is useful to demonstrate that text typed in email may carry the same weight as text memorialized in paper documents. However, one should consider that if one is to rely on email records, they should ensure that the integrity of the content of those records and the time of […]

Are We Still in an Interconnected World? Apple’s Big Sur Sure Made Us Aware Are we still living in an interconnected world? There is now talk of more isolation — that is unless you have your COVID immunity passport (as we discussed in our article “The “New” Haves and Have Nots”). While travel may become […]

A Messi Situation: $800 Million Fax Misses Deadline, Should Have Used Email E-Delivery Proof Soccer/Futbol superstar, Lionel Messi, longed for a transfer after a humiliating Champions League knock out loss to Bayern Munich. Where to go from here? Paris? Manchester? Luckily, he built in a back-door exit clause in his contract where, if he notified […]

Spaghetti Should be for Dinner; Zoom Should be for Cars 2020 has taken a toll on all of us in one way or another. For those businesspeople who work from home, the pandemic has greatly exacerbated PowerPoint and zoom fatigue. Countless studies have shown that video conference interaction is not a proper substitute for in-person […]

The Science Behind the Effectiveness Biden’s Eye Contact in Debate If you happened to watch last night’s presidential debate, you may have thought at least two things: 1) Thank God this is the last one and 2) Does looking directly into the camera to make a statement make people feel more at ease or put […]

No “October Surprises” at Our Optimize! FinTech Conference (Just Great Insights from Amazing Customers) We at Tech Essentials realize this has been a doozy of a week in terms of news—mostly political and mostly bad. For those who needed a respite from Tuesday’s chaotic debate and the torrent of election-focused headlines, we offered a live virtual […]

What is “Legal Proof”? Optimize! Panelists Share a Decade of Use in Courts In the early 2000’s, RPost coined the term “Legal Proof®” to describe what one received when they sent a Registered Email™ message. There is no such thing as “Illegal Proof”, so what could “Legal Proof®” really represent?