In this EULA, except to the extent expressly provided otherwise:
                        
                            - “Charges” means the subscription, software access, service use, support, and
                                professional services fees that the parties have agreed in writing shall be payable by
                                the User to the Licensor in respect of this EULA;
                            
 
                            - “Documentation” means the documentation for the Software and/or Services produced by the
                                Licensor and delivered or made available by the Licensor to the User;
                            
 
                            - “Effective Date” means the date upon which the User first downloads the Software or
                                otherwise first accesses the Services, or gives its express consent to this EULA,
                                following the issue of this EULA by the Licensor;
                            
 
                            - “EULA” means this End User License Agreement, including any amendments to this End User
                                License Agreement from time to time;
                            
 
                            - “Force Majeure Event” means an event, or a series of related events, that is outside the
                                reasonable control of the party affected;
                            
 
                            - “Licensor” means RPost as defined.
 
                            - “Maintenance Services” means general updates maintain service operations of the
                                purchased service level of the Service;
                            
 
                            - “RPost” means RPost Communications Limited, a corporation organized and doing business
                                using the trade name RPost, as well as any RPost subsidiaries or affiliates. If the
                                Customer is within the Territory of the United States, this agreement is explicitly
                                between RPost US Inc. as a contract manager and RPost Holdings Inc. as the service
                                provider, both corporations organized and doing business under the laws of Delaware, and
                                the Customer; and “RPost” means, in this case, RPost US Inc. the Delaware company and
                                RPost Holdings Inc., the Delaware company. If the Customer is within the United Kingdom
                                or Bermuda, this agreement is explicitly between RPost UK Limited, a corporation
                                organized and doing business in the United Kingdom, and the Customer; and “RPost” means,
                                in this case, RPost UK Limited. If the Customer is within the country of Costa Rica,
                                this agreement is explicitly between RPost S.A., a corporation organized and doing
                                business in Costa Rica, and the Customer; and “RPost” means, in this case, RPost S.A. If
                                the Customer is within the country of Brazil, this agreement is explicitly between RPost
                                do Brasil Produtos de Informatica Ltda., a corporation organized and doing business in
                                Brazil, and the Customer; and “RPost” means, in this case, RPost do Brasil Produtos de
                                Informatica Ltda. If the Customer is within the country of India, this agreement is
                                explicitly between RPost Labs Private Limited, a corporation organized and doing
                                business in India, and the Customer; and “RPost” means, in this case, RPost Labs Private
                                Limited. If the Customer is within the country of Switzerland, this agreement is
                                explicitly between RPost Switzerland GmbH, a corporation organized and doing business in
                                Switzerland, and the Customer; and “RPost” means, in this case, RPost Switzerland GmbH.
                                If the Customer is in any other country or territory where there is no agreement
                                explicitly referencing another RPost entity or RPost affiliate, “RPost” means RPost
                                Communications Limited.
                            
 
                            - “Services” means any services that the Licensor provides to the User, or has an
                                obligation to provide to the User, including services offered under or related to
                                service names RMail, RSign, Registered Email, RPost, among others, under this EULA;
                            
 
                            - “Software” means any program available for download on RPost’s websites or service
                                accessible through use of RPost’s websites or programming interfaces, by the user upon
                                subscription;
                            
 
                            - “Software Defect” means a defect, error or bug in the Software having an adverse effect
                                on the appearance, operation, functionality or performance of the Software, but
                                excluding any defect, error or bug caused by or arising as a result of: any act or
                                omission of the User or any person authorized by the User to use the Software; any use
                                of the Software contrary to the Documentation by the User or any person authorized by
                                the User to use the Software; a failure of the User to perform or observe any of its
                                obligations in this EULA; and/or an incompatibility between the Software and any other
                                system, network, application, program, hardware or software not specified as compatible
                                in the Software Specification;
                            
 
                            - “Software Specification” means the specification for the Software set out in the
                                Documentation;
                            
 
                            - “Source Code” means the Software code in human-readable form or any part of the Software
                                code in human-readable form, including code compiled to create the Software or
                                decompiled from the Software, but excluding interpreted code comprised in the Software;
                            
 
                            - “Support Services” means support in relation to the use of the Software and/or Services
                                and the identification and resolution of errors in the Software and/or Services, but
                                shall not include the provision of training services whether in relation to the Software
                                and/or Services or otherwise;
                            
 
                            - “Term” means the date of first use of the Services governed by this EULA and continuing
                                until use of the Services ceases.
                            
 
                            - “Update” means a hotfix, patch or minor version update to the Software;
 
                            - “Upgrade” means a major version upgrade of the Software; and
 
                            - “User” means the person to whom the Licensor grants a right to use the Software and/or
                                Services under this EULA.