RPOST END USER LICENSE AGREEMENT
- Please read this End User License Agreement (“EULA”) carefully, as it sets out the basis
upon which we license/ offer/ provide the Software and/or Services for use. By accepting
this EULA or by downloading or using the Software and/or Services you signify that you
have read and agree to all the terms of this license agreement.
- By accessing or using the Services or Software, or downloading any materials, you agree
to follow and be bound by this EULA. If you do not agree to the terms under this
agreement, you are not authorized and must cease using the Services and Software
immediately.
- Your download of the Software or any materials from our websites, access of our Software
or Services, or use of our Software or Services is your express consent to the
provisions of this EULA. By agreeing to be bound by this EULA, you further agree that
your employees or any person you authorize to use the Software and/or Services will
comply with the provision of this EULA.
- This EULA contains provisions regarding arbitration, waiver of jury trials, class
actions governing disputes arising from use of the RPost services. As, the following
provisions specifically affect your legal rights, you are requested to read this
Agreement carefully.
PREAMBLE
- This EULA governs access to and use of all services using technologies made or offered
by RPost and its subsidiaries and affiliates (“RPost,” “we” or “us”) to individuals or
entities who purchase Services or create an account (“Account”) and their Authorized
Users (collectively, “Customers”). By using the Services as described under this EULA,
you as a Customer accept the terms of this EULA (whether on behalf of yourself or a
legal entity you represent). An “Authorized User” of a Customer is each an individual
natural person, whether an employee, business partner, contractor, or agent of a
Customer who is registered or permitted by Customer to use the Services or who directs
automated use of the Services subject to the terms under this EULA and up to any maximum
number of users or uses specified at the time of purchase, at the time of upgrade, or
according to Service Plan, Service Level Agreement, and Fair Use Policy definitions.
Customers may be referred to in this EULA as “you” and “your” as applicable.
- If you are a Customer and you or your organization are bound by a Master Services
Agreement with RPost (“Corporate Terms”), then the terms as specified under this EULA
will apply, if at all, only to use of the Services to the extent such use is not already
governed by such a Master Services Agreement.
UPDATES AND COMMUNICATIONS
- The terms under this EULA or any additional terms and conditions that are relevant to
Services offered by RPost may be revised from time to time to reflect changes in the law
or to the Services offered by RPost. The revised terms on the Services with a “last
updated” date will be posted on the website. If you continue to use the Services after
the revisions take effect, you agree to be bound by the revised terms. You agree that we
shall not be liable to you or to any third party for any modification of the terms
mentioned.
- You agree to receive all communications, agreements, and notices that we provide in
connection with any Services (“Communications”), including, but not limited to,
Communications related to our delivery of the Services and your purchase of or
subscription to the Services and all related notifications about the service including
service updates and feature use information via electronic means, including by e-mail,
text, in-app notifications, posting on the RPost or Service websites, or by posting them
on the Services. You agree that all Communications we provide to you, electronically
satisfy any legal requirement that such Communications be in writing or be delivered in
a particular manner and you agree to keep your account contact information current.
ADDITIONAL TERMS FOR RPOST SERVICES
- RPost Service Level Agreement (“SLA”): If you use any of the Services offered by RPost,
you acknowledge the terms, conditions, and definitions in the SLA which may be amended
from time to time. We may revise these SLA terms or any additional terms and conditions
that are relevant to a particular Service from time to time to reflect changes in the
law or to the RPost Services. We will post the revised SLA terms on the Service with a
“last updated” date. PLEASE REVIEW THE SERVICE ON A REGULAR BASIS TO OBTAIN TIMELY
NOTICE OF ANY REVISIONS. IF YOU CONTINUE TO USE THE RPOST SERVICES AFTER THE REVISIONS
TAKE EFFECT, YOU AGREE TO BE BOUND BY THE REVISED TERMS. You agree that we shall not be
liable to you or to any third party for any modification of the terms.
- RPost Fair Use Policies (“Fair Use Policies” or “Fair Use Terms”): If you use any of the
Services offered by RPost, you acknowledge the terms, conditions, and definitions in the
Fair Use Policies which may be amended from time to time. We may revise these Fair Use
Policies terms or any additional terms and conditions that are relevant to a particular
Service from time to time to reflect changes in the law or to the Services. We will post
the revised Fair Use Policies terms on the Service with a “last updated” date. PLEASE
REVIEW THE SERVICE ON A REGULAR BASIS TO OBTAIN TIMELY NOTICE OF ANY REVISIONS. IF YOU
CONTINUE TO USE THE RPOST SERVICES AFTER THE REVISIONS TAKE EFFECT, YOU AGREE TO BE
BOUND BY THE REVISED TERMS. You agree that we shall not be liable to you or to any third
party for any modification of the terms.
- RPost Service Parameters (“Parameters”): If you use any of the Services offered by
RPost, you acknowledge the terms, conditions, and definitions in the Parameters which
may be amended from time to time. We may revise these Parameters terms or any additional
terms and conditions that are relevant to a particular Service from time to time to
reflect changes in the law or to the Services. We will post the revised Parameters terms
on the Service with a “last updated” date. PLEASE REVIEW THE SERVICE ON A REGULAR BASIS
TO OBTAIN TIMELY NOTICE OF ANY REVISIONS. IF YOU CONTINUE TO USE THE RPOST SERVICES
AFTER THE REVISIONS TAKE EFFECT, YOU AGREE TO BE BOUND BY THE REVISED TERMS. You agree
that we shall not be liable to you or to any third party for any modification of the
terms.
- RPost Privacy Policies: If you use any of the Services offered by RPost, you acknowledge
the terms, conditions, and definitions in the Privacy Policies which may be amended from
time to time. We may revise these Privacy Policies terms or any additional terms and
conditions that are relevant to a particular Service from time to time to reflect
changes in the law or to the Services. We will post the revised Parameters terms on the
Service with a “last updated” date. PLEASE REVIEW THE SERVICE AND SERVICE TERMS ON A
REGULAR BASIS TO OBTAIN TIMELY NOTICE OF ANY REVISIONS. IF YOU CONTINUE TO USE THE RPOST
SERVICES AFTER THE REVISIONS TAKE EFFECT, YOU AGREE TO BE BOUND BY THE REVISED SERVICE
TERMS.
- Terms: You agree that we shall not be liable to you or to any third party for any
modification of the Terms.
DEFINITIONS
In this EULA, except to the extent expressly provided otherwise:
- “Charges” means the subscription, software access, service use, support, and
professional services fees that the parties have agreed in writing shall be payable by
the User to the Licensor in respect of this EULA;
- “Documentation” means the documentation for the Software and/or Services produced by the
Licensor and delivered or made available by the Licensor to the User;
- “Effective Date” means the date upon which the User first downloads the Software or
otherwise first accesses the Services, or gives its express consent to this EULA,
following the issue of this EULA by the Licensor;
- “EULA” means this End User License Agreement, including any amendments to this End User
License Agreement from time to time;
- “Force Majeure Event” means an event, or a series of related events, that is outside the
reasonable control of the party affected;
- “Licensor” means RPost as defined.
- “Maintenance Services” means general updates maintain service operations of the
purchased service level of the Service;
- “RPost” means RPost Communications Limited, a corporation organized and doing business
using the trade name RPost, as well as any RPost subsidiaries or affiliates. If the
Customer is within the Territory of the United States, this agreement is explicitly
between RPost US Inc. as a contract manager and RPost Holdings Inc. as the service
provider, both corporations organized and doing business under the laws of Delaware, and
the Customer; and “RPost” means, in this case, RPost US Inc. the Delaware company and
RPost Holdings Inc., the Delaware company. If the Customer is within the United Kingdom
or Bermuda, this agreement is explicitly between RPost UK Limited, a corporation
organized and doing business in the United Kingdom, and the Customer; and “RPost” means,
in this case, RPost UK Limited. If the Customer is within the country of Costa Rica,
this agreement is explicitly between RPost S.A., a corporation organized and doing
business in Costa Rica, and the Customer; and “RPost” means, in this case, RPost S.A. If
the Customer is within the country of Brazil, this agreement is explicitly between RPost
do Brasil Produtos de Informatica Ltda., a corporation organized and doing business in
Brazil, and the Customer; and “RPost” means, in this case, RPost do Brasil Produtos de
Informatica Ltda. If the Customer is within the country of India, this agreement is
explicitly between RPost Labs Private Limited, a corporation organized and doing
business in India, and the Customer; and “RPost” means, in this case, RPost Labs Private
Limited. If the Customer is within the country of Switzerland, this agreement is
explicitly between RPost Switzerland GmbH, a corporation organized and doing business in
Switzerland, and the Customer; and “RPost” means, in this case, RPost Switzerland GmbH.
If the Customer is in any other country or territory where there is no agreement
explicitly referencing another RPost entity or RPost affiliate, “RPost” means RPost
Communications Limited.
- “Services” means any services that the Licensor provides to the User, or has an
obligation to provide to the User, including services offered under or related to
service names RMail, RSign, Registered Email, RPost, among others, under this EULA;
- “Software” means any program available for download on RPost’s websites or service
accessible through use of RPost’s websites or programming interfaces, by the user upon
subscription;
- “Software Defect” means a defect, error or bug in the Software having an adverse effect
on the appearance, operation, functionality or performance of the Software, but
excluding any defect, error or bug caused by or arising as a result of: any act or
omission of the User or any person authorized by the User to use the Software; any use
of the Software contrary to the Documentation by the User or any person authorized by
the User to use the Software; a failure of the User to perform or observe any of its
obligations in this EULA; and/or an incompatibility between the Software and any other
system, network, application, program, hardware or software not specified as compatible
in the Software Specification;
- “Software Specification” means the specification for the Software set out in the
Documentation;
- “Source Code” means the Software code in human-readable form or any part of the Software
code in human-readable form, including code compiled to create the Software or
decompiled from the Software, but excluding interpreted code comprised in the Software;
- “Support Services” means support in relation to the use of the Software and/or Services
and the identification and resolution of errors in the Software and/or Services, but
shall not include the provision of training services whether in relation to the Software
and/or Services or otherwise;
- “Term” means the date of first use of the Services governed by this EULA and continuing
until use of the Services ceases.
- “Update” means a hotfix, patch or minor version update to the Software;
- “Upgrade” means a major version upgrade of the Software; and
- “User” means the person to whom the Licensor grants a right to use the Software and/or
Services under this EULA.
CHANGES TO TERMS UNDER THE AGREEMENT
- RPost may make changes to the terms and conditions of this Agreement from time to time
at its sole discretion. When these changes are made, RPost will post the revised terms
on the Service with a “last updated” date. You understand and agree that if you continue
to use the RPost Services after the revisions take effect, RPost will treat your
continued use of the Services as acceptance of the updated terms and conditions. You
agree that we shall not be liable to you or to any third party for any modification of
the Terms.
SUBSCRIPTION PLAN
- RPost grants to you a limited non-exclusive license to install, use, access, display,
the Services for your internal purposes and only as expressly permitted under this
Agreement and any applicable paid Customer plan that enables registration on an Account
for the use of a RPost Services and/or Software (“Subscription Plan”) when applicable.
This license is for the sole purpose of enabling you to use our Services.
- Each Subscription Plan includes restrictions and requirements that specify the features
in the Software and/or Services that will be accessible to the Customer and as may be
defined in RPost’s Fair Use Policies and Service Level Agreement. If the features,
restrictions or requirements specific to a Subscription Plan subscribed by a Customer
governing its access are not mentioned, then the Subscription Plan shall be defined as
the default service plan as described in the Fair Use Policies and Service Level
Agreement and other materials.
- Any violation by you of the license provisions contained in this Clause may result in
immediate termination of your right to use the Service.
- Subject to the terms of this EULA, RPost will provide the Services and/or Software to
Customers in accordance with each Customer’s Subscription Plan, and RPost grants to each
Customer a License solely for its internal business purposes and in accordance with the
service plan Documentation, to: use the RPost Services; implement, configure, and,
through its Account Administrator(s), permit its Authorized Users to access and use the
RPost Services up to any applicable limits or maximums; and Access and use the
Documentation.
- Authorized Users of Customer must be identified by a unique email address and username
and two or more natural persons may not use the RPost Services and/or Software as the
same Authorized User. If the Authorized User is not an employee of Customer, use of the
RPost Services will be allowed only if the user is under confidentiality and other
obligations with Customer at least as restrictive as those in this EULA, and is
accessing or using the RPost Services solely to support Customer’s internal business
purposes.
- User may assign and expressly authorize an Authorized User(s) as its agent to manage
Customer’s Account, and management of Customer’s Account includes, without limitation,
configuring administration settings, assigning access and use authorization, requesting
different or additional services, providing usage and performance records, managing
templates, executing approved campaigns and events, assisting in third-party product
integrations, and accepting notices, disclosures, and terms and conditions (“Account
Administrator”). Customer may appoint an employee, agent or a third-party business
partner or contractor to act as its Account Administrator(s) and may change its
designation at any time through its Account. Customer is responsible for monitoring and
managing service and data access, privacy, control, passwords, and revocation of such
access with any party that it has designated as an Account Administrator.
- The prices, features, and options of the RPost Services depend on the Subscription Plan
selected as well as any changes instigated by Customer. RPost does not represent or
warrant that a particular Subscription Plan will be offered indefinitely and reserves
the right to change the prices for or alter the features and options in a particular
Subscription Plan without prior notice.
- If your Subscription Plan is based on intermediary provider billing, your intermediary
provider will automatically charge your account monthly for the cost of the Subscription
Plan and any applicable taxes. If you are not current with your Subscription Plan
payments, we reserve the right to terminate your account, suspend your access to your
Subscription Plan, or convert your Subscription Plan subscription to a non-subscription
account which may have restricted access, features, and/or cause deletion of data
records. You will be responsible for paying all past due amounts.
- If you purchase a Subscription Plan, you agree to pay the then-current applicable fee
associated with the Subscription Plan and further agree and acknowledge that it will
automatically renew, unless, prior to the end of the current period of effectiveness of
the Subscription Plan (“Subscription Term”): you terminate your Account; you set your
Account not to auto-renew by logging in to RPost Services or contacting us here:
(https://support.RPost.com); RPost declines to renew your Subscription Plan; or Terms
under this EULA are otherwise properly terminated as expressly permitted herein. The
Subscription Plan will automatically renew on a monthly or annual basis, depending on
the method you choose (“Renewal Term”).
- Promotional codes may only be used for your first Subscription Term. If you purchased
your Subscription Plan with a promotional code, each time your Subscription Plan renews
you will be charged the full annual billing amount. If your Subscription Plan is ever
terminated for any reason, and you purchase another Subscription Plan, you shall not be
eligible to use a promotional code.
- We reserve the right to modify, terminate, or otherwise amend the fees and features
associated with your Subscription Plan. Before we change the fees and charges in effect,
or add new fees and charges, we will give you advance notice of at least thirty (30)
days. If we provide you such advance notice, your continued use of the RPost Services
after the changes have been made will constitute your acceptance of the changes. If you
do not wish to continue subscribing with the new fees or features, you may terminate
your Subscription Plan. If you accept the new Subscription Plan, its terms and
conditions along with conditions under this EULA will apply in the Renewal Term and
thereafter.
USE AND ACCESS RIGHTS
- You must be at least 18 years old to use our Services (or such greater age required in
your country for you to be authorized to use our Services without parental approval). In
addition to being of the minimum required age to use our Services under applicable law,
if you are not old enough to have authority to agree to our Terms in your country, your
parent or guardian must agree to our Terms on your behalf.
- You represent and warrant that you (or your Authorized Users, as applicable) are not and
will not, at the time of using RPost Services be located in, under the control of, or a
national or resident of a U.S. embargoed country or territory and are not a prohibited
end user under Export Control Laws (as defined by the United States).
- You acknowledge that you are not permitted to use the Service if you cannot make these
representations. If RPost has previously prohibited you from accessing the Service or
using the RPost Services, you are not permitted to access the Service or use the RPost
Services.
- Agreeing to this EULA on behalf of an organization or entity is your deemed
representation that you are authorized to agree to the terms of this EULA on behalf of
such organization or entity and binds them to this EULA (in which case, the references
to “you” and “your” in the EULA, except for in this sentence, refer to that organization
or entity).
- RPost grants to you a limited non-exclusive license to install, use, access, display,
the Services. This license is for the sole purpose of enabling you to use our
Services.You acknowledge that features of the Services transmit data and could impact
charges to your data plan, and that you are responsible for any such charges.
- Certain items of the Services may be subject to open source licenses. The open source
license provisions may override some of the terms of this EULA. We make the applicable
open source licenses available to customers upon request.
- Under the License, you agree not to do any of the following: Use the Services for any
unlawful purposes or to conduct any unlawful activity. Upload, post, e-mail, transmit or
otherwise make available any files that contains software viruses, worms, Trojan horses
or any other computer code, files or programs that interrupt, destroy or limit the
functionality of the Services or that may impact the ability of any user to access the
Services. Attempt to or actually override any security component included in or
underlying the Services. Attempt or engage in any action that directly or indirectly
interferes with the proper working of or places an unreasonable load on the Software’s
infrastructure or interferes with functioning of the Services. Use the Services to
publish, post, upload, distribute or disseminate any unlawful material. Restrict or
inhibit any other user from using and enjoying the Services. Use the Services to harvest
or otherwise collect information about others, including e-mail addresses, without their
consent. Remove, alter, obscure, destroy, or attempt to circumvent any notices,
proprietary marks or codes, means of identification, digital rights management tools or
information included in or related to the Services. Reverse engineer, disassemble,
decompile, convert into human-readable format, or otherwise attempt to derive the source
code of any software included in or related to the Services and/or Software. Store,
copy, reproduce, republish, modify, upload, post, translate, scrape, rent, lease, loan,
sell, distribute, transfer, transmit, display or create derivative works of the Property
(as defined below in the section titled “Ownership & Intellectual Property”). Violates
any third-party right, including, but not limited to, right of privacy, right of
publicity, copyright, trademark, patent, trade secret, or any other intellectual
property or proprietary rights; Interfere with, disrupt, disable, overburden, or destroy
the functionality or use of any features of the Service, or the servers or networks
connected to the Service, or any of the RPost Services; “Hack” or accesses without
permission our proprietary or confidential records, those of another user, or those of
anyone else; Access, use, portray use of the account of another user without permission;
Use the Services for benchmarking, or to compile information for a product or service;
Download, distribute, post, transmit, perform, reproduce, broadcast, duplicate, upload,
license, create derivative works from, or offer for sale any content or other
information contained on or obtained from or through the Service or RPost Services, by
any means except as provided for in this EULA or with the prior written consent of
RPost; or Attempt to do any of the foregoing.
- If you believe content on the Service is being violated by any person/entity, please
contact us here: (https://support.RPost.com).
- RPost may determine in its sole discretion whether or not you are in violation of any of
these restrictions. Users in breach may be permanently restricted from using the
Services. RPost will have the right to investigate and prosecute violations of any of
the above to the fullest extent of the law and may involve and cooperate with law
enforcement authorities in doing so. You acknowledge that RPost has no obligation to
monitor your access to or use of the Services, but has the right to do so for the
purposes of operating the Services, ensuring your compliance with this EULA, or
complying with applicable law or the order or requirement of a court, administrative
agency or other governmental body.
LICENSE
- RPost hereby grants to the User from the date of purchase of the Software and/or
Services until the end of the Term, a worldwide, non-exclusive, non-transferable license
to: Install the Software for their end use; or use the software in accordance with the
fair use and service plan terms contained on rpost.com, in their fee for service
purchase agreement, and under this EULA. The User may not sub-license and must not
purport to sub-license any rights granted without the prior written consent of the
Licensor.
- Customers/Users shall not themselves or permit others from indulging in the following
without express written consent of RPost: Use the Services or allow access to them in a
manner that circumvents contractual usage restrictions or that exceeds service plan
authorized or fair use limits or usage metrics set forth in this EULA, Service Level
Agreement, and any applicable Subscription or RPost’s Fair Use Policy, each incorporated
herein by reference; License, sub-license, sell, re-sell, rent, lease, transfer,
distribute or time share or otherwise make any portion of the Services or RPost’s
then-current technical and functional documentation for the Services available for
access by third parties except as otherwise expressly provided in the EULA hereunder; or
Access or use the Services or Documentation for the purpose of developing or operating
products or services intended to be offered to third parties in competition with the
Services or allow access by a direct competitor of RPost.
- If you are or become a direct competitor of RPost, you shall not access or use the RPost
Services without RPost’s explicit, advance, written consent, and then only for the
purposes authorized in writing.
- Alter or edit the Software in any manner whatsoever; and the User shall be responsible
for the security of copies of the Software supplied to the User under this EULA and
shall use all reasonable endeavors (including all reasonable security measures) to
ensure that access to such copies is restricted to persons authorized to use them under
this EULA.
SOURCE CODE
- Nothing in this EULA shall give to the User or any other person any right to access or
use the Source Code or constitute any license of the Source Code.
SUPPORT SERVICES
- The Licensor shall provide the Support Services in accordance with the standards of
skill and care reasonably expected from a leading service provider in the Licensor’s
industry.
- The Licensor may suspend the provision of the Support Services, if any amount due to be
paid by the User to the Licensor under this EULA is overdue.
- If the Licensor stops or makes a good faith decision to stop providing support services
in relation to the Software and/or Services to its customers generally, then the
Licensor may terminate the Support Services by giving written electronic notice of
termination to the User.
OWNERSHIP AND INTELLECTUAL PROPERTY
- The Software and/or Service contains materials that are proprietary and are protected by
copyright laws, patent laws, trade secret laws, international treaty provisions,
trademarks, service marks, and other intellectual property laws and treaties. Lists of
patents granted are at rpost.com/patents and lists of registered and unregistered
trademarks and service marks are at rpost.com/trademarks. Additional patent applications
have been filed with the United States Patent and Trademark Office and the patent
offices of other countries. Some of those patents owned by RPost in the United States
include: US Patent Nos. 8,224,913; 8,161,104; 8,209,389; 8,782,154; 7,707,624;
8,484,706; 8,504,628; 7,865,557; 8,468,199; 8,468,198; 7,966,372; 7,240,199; 7,660,989;
7,698,558; 7,886,008; 8,478,981; 8,782,415; 8,782,154; 9,100,356; 9,160,725; 9,100,355;
9,432,313; 9,531,732; 9,596,194; 1,0218,669; and 1,0182,026. RPost owns additional
patents granted in 22 other countries and owns additional patents that are pending
registration. For avoidance of doubt, this agreement does not license any of these
patents to the User.
- RPost retains ownership of all Intellectual Property Rights in and to the Software and
Services being offered by it including copies, improvements, enhancements, derivative
works and modifications thereof. Your rights to the use of the Software and/or Services
are limited to those expressly granted by this EULA. No other rights with respect to the
Software or the Services or any related Intellectual Property Rights are granted or
implied in any manner.
- The Service and/or Software are also protected as a collective work or compilation under
copyright and other laws and treaties. You acknowledge that the Service and/or Software
contains original works that have been developed, compiled, prepared, revised, selected,
and arranged by RPost and others through the application of methods and standards of
judgment developed and applied through the expenditure of substantial time, effort, and
money and which constitute valuable intellectual property of RPost and such others.
- You shall not remove, modify, or take any other action that would obscure any copyright,
trademark, patent marking, or other intellectual property notices contained in or on the
Services and/or Software.
- All present and future rights in and to trade secrets, patents, designs, copyrights,
trademarks, database rights, service marks, know-how, and other intellectual property or
other proprietary rights of any type, Documentation, any improvements, design
contributions, or derivative works thereto, and any knowledge or process related
thereto, including rights in and to all applications and registrations relating to the
Service, shall, as between you and RPost, at all times be and remain the sole and
exclusive property of RPost.
- Any rights not expressly granted under this Agreement or the service terms and other
service agreements on the patent and trademark pages linked from the products, websites
(rpost.com, rmail.com, registeredemail.com, rsign.com, rforms.com, support.rpost.com,
company.rpost.com, econtract.com, sidenote.com, rpost.com/patents, rpost.com/trademarks
(together, “RPost IP Pages”) are reserved by RPost Communications Limited. Other than as
provided under this Agreement or in the RPost IP Pages incorporated herein by reference,
your use of the Trademarks, or any other RPost content, is strictly prohibited.
Registered and unregistered trademarks in the United States and other countries include
but are not limited to: RPOST, RMAIL, RSIGN, RFORMS, REGISTERED EMAIL, (R)EGISTERED
EMAIL, (R), RMAIL, LEGAL PROOF, RPOST CLOUD, CERTIFIED EMAIL, ESIGNOFF, REGISTERED
RECEIPT, DIGITAL SEAL, ACKNOWLEDGEMENT, RECEIPT AUTHENTICATION, EMAIL AUTHENTICATION,
SECURMAIL, SEND REGISTERED, SEND CERTIFIED, SIDENOTE, and LARGEMAIL. Additional
trademarks and registered trademarks of RPost Communications Limited or its subsidiaries
in the United States and other countries are listed on rpost.com/trademarks in the
trademark section.
- Use of the terms “registered”, “registered emails”, “send registered emails”,
“certified”, “certified emails”, “send certified emails”, and “registered receipts” to
describe the service/act of sending or receiving email in a verifiable digital format is
strictly prohibited as an infringement of RPost Communications’ trademarks. RPost
Communications is engaged in an ongoing campaign to educate the public that “REGISTERED
EMAIL”, “CERTIFIED EMAIL”, and “REGISTERED RECEIPT” should not be used as anything other
than as an adjective to describe RPost Communications Limited’s “REGISTERED EMAIL”
service or components of its service, and not in any of the manners described above. To
this end, the company has written to publications and companies that have used the
trademarks noted above in an improper manner and continue to diligently protect these
and other trademarks. RPost Communications’ trademarks may be used publicly only with
permission from RPost Communications. Fair use of RPost Communications’ trademarks in
advertising and promotion of RPost Communications products requires proper
acknowledgement from RPost Communications.
- RPost respects Intellectual Property Rights of others and expects its users to do the
same. If you believe that any content or material on the Service violates your
Intellectual Property Rights, please notify us.
- Software available for downloading through the Service or third-party web services or
applications is the copyrighted work of RPost and third-party providers. Use of the
Software and/or Services is governed by this EULA in addition to the Terms. Unauthorized
reproduction or distribution of the Software and/or Services is expressly prohibited by
law and may result in civil and criminal penalties.
- The Software and/or Services may enable you to submit, post, upload, or otherwise make
available (collectively, “Post”) content such as questions, public messages, ideas,
product feedback, comments, and other content (collectively, “User Content”) that may or
may not be viewable by other users. If you Post User Content, unless indicated otherwise
by RPost, you grant us a non-exclusive, royalty-free, and fully sub-licensable right to
access, view, use, reproduce, modify, adapt, publish, translate, create derivative works
from, distribute, copy, and display such User Content throughout the world in any form,
media, or technology now known or hereafter developed. You also permit any other user to
view, copy, access, store, or reproduce such User Content for that user’s personal use.
You grant us the right to use the name and other information about you that you submit
in connection with such User Content.
- You represent and warrant that: (a) you own or otherwise control all of the rights to
the User Content that you Post; (b) the User Content you Post is truthful and accurate;
and (c) use of the User Content you Post does not violate terms under this EULA or any
applicable laws. For the avoidance of doubt, User Content does not include any message,
data or documents that you submit as part of your use of any RPost Service.
- You acknowledge and agree that RPost and its designees may or may not, at RPost’s
discretion, pre-screen User Content before its appearance on the Service or RPost
Services, but that RPost has no obligation to do so. You further acknowledge and agree
that RPost reserves the right (but does not assume the obligation) in its sole
discretion to reject, move, edit, or remove any User Content that is contributed to the
Service or RPost Services. You acknowledge that you must evaluate and bear all risks
associated with your use of User Content or your reliance on the accuracy, completeness,
or usefulness of User Content.
NO ASSIGNMENT OF INTELLECTUAL PROPERTY RIGHTS
- Nothing in this EULA shall operate to assign or transfer any Intellectual Property
Rights from the Licensor to the User or from the User to the Licensor.
PAYMENT PROVISIONS
- Invoices: Unless explicitly stated by RPost in writing, all payments of any fees under
this Agreement, including Subscription Fees, License Fees, Support Fees and Consulting
Fees, shall be payable at the time of purchase of the Software and/or Services or within
thirty (30) days of the later of RPost’s invoice date or the Service start date, as
decided by RPost in its sole discretion.
- User agrees to make the Subscription Fee and License Fee payments as decided by RPost
and agreed by the User, which payments shall be non-refundable and irrevocable, except
as otherwise provided in this Agreement.
- Customer will timely pay all fees associated with its Subscription Plan, Account, or use
of the RPost Services, including, but without limitation, by Authorized Users. Charges
for pre-paid Subscription Plans will be billed to Customer in advance. Charges for
per-use purchases will be billed in arrears unless otherwise specified in the
Subscription Plan.
- When you purchase a Subscription Plan, you must provide accurate and complete
information for a valid payment method that you are authorized to use. You will be
billed for your Subscription Plan through the payment method you provide, such as a
credit card, or through an intermediary provider (“App Store”). Customer must promptly
notify RPost of any change in its invoicing address and must update its Account with any
changes related to its payment method.
- By completing registration for a Subscription Plan, Customer authorizes RPost or its
agent to charge its payment method on a recurring (e.g. Monthly or yearly) basis
(“authorization”) for: the applicable Subscription Plan charges; any and all applicable
taxes; and any other charges incurred in connection with Customer’s use of the RPost
Services. The Authorization continues through the applicable Subscription Term and any
Renewal Term until Customer cancels the same in accordance with the conditions as
prescribed under this EULA.
- Customer agrees to notify us about any billing problems or discrepancies within thirty
(30) days after they first appear on your invoice. If Customer does not bring such
problems/discrepancies to our attention within thirty (30) days, it agrees to waive its
right to dispute such problems or discrepancies.
- Customer agrees and acknowledges that the terms of credit extended to it are subject to
the review of RPost’s credit department and may be revised from time to time, effective
immediately upon notice on the website. Any amount not paid when due for a renewal or
otherwise will be subject to finance charges equal to 1.5% of the unpaid balance per
month or the highest rate permitted by applicable law, whichever is less, determined and
compounded daily from the date due until the date paid.
- Maintenance and Support Fees if any apply, shall be payable in accordance with the
Subscription Plan in advance and shall be non-refundable, except as otherwise provided
in this Agreement.
BILLING AND CONTRACT PERIODS
- The Billing Period is the frequency of the recurring payments the selling entity and/or
the customer have agreed to for the Service Plan (typically monthly or yearly). When a
Billing Period covers less than or more than a full month, RPost may adjust and/or
prorate according to the proration policies. All Service Plans are billed in advance,
except for the first partial month of service on plans set for monthly or annual
billing, which in certain cases are billed at the end of the first partial month of
service. The selling entity and the customer agree that RPost may (at its option)
accumulate charges incurred during a Billing Period and bill them as one or more
aggregate charges during, at the end of, or after the Billing Period.
- A Subscription Plan will remain effective until the end of the contract term the selling
entity and/or the customer agreed to (typically one month, one year, 2, 3 or 5 years).
During the contract term, the service prices are fixed for the service plans contracted
for the duration of the specific contract period. By default, all Subscription Plans
automatically renew at the end of the contract term (“Renewal Date”), unless: (a) the
selling entity and/or customer terminate the customer Subscription Plan 30-days before
the contract term Renewal Date for monthly contract periods and 90-days before the
contract term Renewal Date for annual or multi-year contract periods; (b) the customer
Subscription Plan fees and features are no longer available (in which case RPost or the
selling entity may recommend a new Subscription Plan that provides similar services to
the customer’s previous Subscription Plan); or (c) RPost declines to renew the customer
Subscription Plan.
- Each renewal period is a Renewal Term. Subscription Plans with monthly Subscription
Contract Terms automatically renew at each Renewal Date for an additional Contract Terms
of one month; unless cancelled with 30-day advance notice prior to the Contract Renewal
Date. Subscription Plans with annual or multi-year Subscription Terms automatically
renew at each Renewal Date for additional Contract Terms of one year; unless cancelled
with 90-day advance notice prior to the Renewal Date.
- If there are no billing or contract terms identified for the customer in the RPost
service provisioning system, the customer’s use defaults to monthly pre-paid billing
with monthly renewing contract terms.
- Customer Changes within Contract Period: Customer reduces number of user licenses or
downgrades after first order: customer continues to be billed at original order level
until the contract renewal date. Original contract remains in force until the renewal
date, after which the reduced number of user licenses or downgrade licenses are billed
for the renewal contract term.
- Customer changes from per user to shared volume license, but total value is same or
more: Customer would be downgrading and then adding a new service plan. The downgrade
would not reduce billing until the contract term renewal, and the added shared volume
license would be billed until the original contract renewal date, after which at
renewal, only the active shared volume license would renew.
- Customer reduces the number of RMail user licenses and adds RSign user licenses:
Customer would be downgrading and then adding a new service plan. The downgrade would
not reduce billing until the contract term renewal, and the added user licenses would be
billed until the original contract renewal date, after which at renewal, only the active
license would renew at the then current levels.
- Customer reduces number of user licenses but changes each seat to a higher value, so
total value is same or more: Customer would be downgrading some user licenses and then
upgrading others. In the current contract term, there is no billing reduction or rebate
for the reduced user licenses, and the upgraded or increased user licenses would have
the incremental upgrade fee added, pro-rata to the end of the contract term.
- Customer Cancelation within Contract Period: Selling entities and customers must follow
the cancelation request process. Cancelling a customer in the RPortal is an
acknowledgement that all user access to all services are suspended, terminated, and/or
deleted, all of which may be irrevocable and unrecoverable, but such cancelation in
RPortal within the Contract Period does not cancel billing or payment obligations.
- Customer cancels before the end of the contract term: The contract remains in force for
the duration of the current contract term and is billed at the full amount until the end
of the current contract term.
- Customer notifies intent to cancel and requests an early termination waiver, with the
request processed in the RPortal system: The customer works with the seller to request
an early contract termination buyout. If the customer contract duration is more than 90
days remaining and properly processed in the RPortal system, the selling entity and/or
the customer are billed at the start of the following month at an early buyout rate of
75% of the sum of all remaining billing period amounts through to the contract renewal
date; and all user access to all services are immediately suspended, terminated, or
deleted.
- Customer notifies intent to cancel and does not request an early termination waiver: The
customer works with the seller to request a contract termination. If the customer
contract duration is more than 90 days remaining (for annual or multi-year contracts) or
more than 30 days remaining (for monthly contracts) and properly processed in the
RPortal system, users have access to services until the renewal date, at which time the
all user access to all services are suspended, terminated, and/or deleted, all of which
may be irrevocable and unrecoverable.
- If the customer contract duration is less than 90 days remaining (for annual or
multi-year contracts) or less than 30 days remaining (for monthly contracts) and
properly processed in the RPortal system, the contract automatically renews for another
term (new term being monthly if a monthly contract; annual if an annual or multi-year
contract), and then cancels at the end of the next (renewed) term, at which time the all
user access to all services are suspended, terminated, and/or deleted, all of which may
be irrevocable and unrecoverable. Any early termination waiver would consider the
contract end date the end of this renewed contract term.
- Billing cycle end dates may change from time to time. When a billing cycle covers less
than or more than a full month, RPost may make reasonable adjustments and/or proration.
Customer agrees that RPost may (at our option) accumulate charges incurred during a
billing cycle and submit them as one or more aggregate charges during or at the end of a
cycle, and that we may delay obtaining authorization or payment from Customer’s payment
card issuer or App Store until submission of the accumulated charge(s).
- RPost makes available a detailed billing guide document (“Billing Guide”) that defines
billing policies, terms, proration and other billing related data, in addition to
Service Parameters and Fair Use Policies which are related. You may receive or be
eligible for certain pricing structures, discounts, features, promotions, and other
benefits (collectively, “Benefits”) through a business or government agreement with us
(“Business Terms”). Any and all such Benefits are provided solely as a result of the
corresponding Business Terms and such Benefits may be modified or terminated without
notice. If you use the RPost Services and a business or government entity pays your
charges or is otherwise liable for the charges, you authorize us to share your account
information with that entity and/or its authorized agents. If you are enrolled in a
Subscription Plan or receive certain Benefits tied to Business Terms with us, but you
are liable for your own charges, then you authorize us to share enough account
information to verify your continuing eligibility for those Benefits and the
Subscription Plan.
- Taxes: The fees specified in this Agreement do not include taxes, duties or fees. If
RPost is required to pay or collect: sales, use, property, value-added, withholding or
other taxes, any customs or other duties, any import, government international
withholding, warehouse or other fees, associated User’s subscription or Services
provided under this Agreement or with respect to User’s use of Software and/or Services.
Such taxes, duties or fees shall be billed to and paid by User unless User provides
RPost with a valid tax exemption certificate authorized by the appropriate taxing
authority. If the User is permitted to declare any such taxes, it shall declare and pay
such taxes and RPost shall not be required to invoice the User for the same.
- Free Trial, Default Service, Special Offers: If you register for a free trial, default
service use, non-paid service use, promotional offer, or other type of limited offer for
use of RPost Services (“Free Trial”), you may be presented with additional terms and
conditions when registering for a Free Trial, and any such additional terms and
conditions are hereby incorporated into this EULA by reference and are legally binding.
This Section supersedes and applies notwithstanding any conflicting provisions with
regard to access and use of a Free Trial. RPost reserves the right to reduce the term of
a trial period or end it altogether without prior notice. The version of the RPost
Services that is available for a Free Trial may not include or allow access to all
features or functions. Any data that a Customer enters into the RPost Services, and any
configurations made by or for a Customer, during the Free Trial will be permanently lost
at the end of the trial period unless the Customer purchases a Subscription Plan to
RPost Services. Notwithstanding any other provision of this EULA , including without
limitation the warranties or any service-specific terms and conditions applicable to a
particular RPost Service, including exhibits and attachments accompanying such schedule
(“Service Schedule”), during a Free Trial the RPost Services are provided “AS IS” and
“as available” without any warranty that may be set forth in this EULA, and RPost
disclaims any implied warranties including without limitation merchantability or fitness
for a particular purpose and RPost’s total aggregate liability arising out of or
relating to Customer’s use of the Free Trial is the cost of one personal plan license or
$100, whichever is lower.
WARRANTIES
- The Licensor warrants to the User that: it has the legal right and authority to enter
into this EULA and to perform its obligations under this EULA. The Software or the
Services provided will conform in all material respects with the Software Specifications
or terms of Services as agreed upon between RPost and the User; the Software or the
Services are free from viruses, worms, Trojan horses, ransomware, spyware, adware and
other malicious software programs to the best of RPost’s knowledge; and the Software
and/or Services comply with security standards reflecting the requirements of good
industry practice to the best of RPost’s knowledge. The Software and/or Services, when
used by the User in accordance with this EULA, will not breach any laws, statutes or
regulations applicable under the respective jurisdictions where the software or the
Services are being used. The Software and/or Services, when used by the User in
accordance with this EULA, will not infringe the Intellectual Property Rights of any
third party in any jurisdiction and under any applicable law. If RPost reasonably
determines, or any third party alleges, that the use of the Software or the Services by
the User in accordance with this EULA infringes any person’s Intellectual Property
Rights, the Licensor may acting reasonably at its own cost and expense to: modify the
Software or the Services in such a way that it no longer infringes the relevant
Intellectual Property Rights; or Procure for the User the right to use the Software in
accordance with this EULA.
- The Licensee warrants to RPost that: has the legal right and authority to enter into
this EULA and to perform its obligations under this EULA. The User acknowledges that
RPost has not and will not provide any legal, financial, accountancy or taxation advice
under this EULA or in relation to the website, marketing materials, videos, guides,
webinars, seminars, blogs, other writings, Software or the Services rendered under this
Agreement; and, except to the extent expressly provided otherwise in this EULA, RPost
does not warrant or represent that the use of the Software or the Services by the User
will not give rise to any legal liability on the part of the User or any other person.
It is responsible for all use of the RPost Services associated with its Account and any
access provided to a designated Account Administrator; it is solely responsible for
maintaining the confidentiality of its Account names and password(s); it agrees to
immediately notify RPost of any unauthorized use of Customer’s Account of which it
becomes aware; it agrees that RPost will not be liable for any losses incurred as a
result of a third party’s use of its Account, regardless of whether such use is with or
without its knowledge and consent; it will use the RPost Services for lawful purposes
only and subject to terms under this EULA; any information it submits to RPost is true,
accurate, and correct; and it will not attempt to gain unauthorized access to the System
or the RPost Services, other accounts, computer systems, or networks under the control
or responsibility of RPost through hacking, cracking, password mining, or any other
unauthorized means.
- Disclaimers: RPost does not warrant that (i) the Software or Services will meet
Customer’s requirements, (ii) the Software or Services will operate in combination with
other hardware, software, systems or data not provided by RPost (except as expressly
specified in the Documentation), (iii) the operation of the Software or the Services
rendered will be uninterrupted or error-free, (iv) the operation of the Services will be
secure, timely, uninterrupted or error-free, or (v) all errors in the Software or
Services will be corrected. THE WARRANTIES STATED IN THIS SECTION ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE, NON-INFRINGEMENT AND QUALITY OF SERVICE. NO WARRANTIES SHALL ARISE UNDER THIS
AGREEMENT FROM COURSE OF DEALING OR USAGE OF TRADE.
- If you are a California resident, you hereby waive California Civil Code §1542, which
says: “A general release does not extend to claims which the creditor does not know or
suspect to exist in his favor at the time of executing the release, which if known by
him must have materially affected his settlement with the debtor.” This release includes
the criminal acts of others.
- Some jurisdictions do not allow the exclusion of certain warranties or the limitation or
exclusion of liability for incidental or consequential damages. Accordingly, some of
these limitations may not apply to you. If you are a New Jersey resident, or a resident
of another state that permits the exclusion of these warranties and liabilities, then
the limitations as specified under this Section and under the Section titled “Limitation
of Liability” specifically do apply to you.
LIMITATION OF LIABILITY
- IN NO EVENT WILL RPOST BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR
SERVICES BY CUSTOMER. IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION
DAMAGES FOR LOST PROFITS, DATA OR USE, INCURRED BY THE OTHER PARTY OR ANY THIRD PARTY
UNDER THIS AGREEMENT, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY OR OTHERWISE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. The aggregate and cumulative liability of RPost for damages under this
Agreement shall not exceed the amount of fees paid by Customer under this Agreement
during the twelve (12) month period prior to the date when a claim for damages is first
made, and if such damages relate to any particular software or services, such liability
shall be limited to fees paid for the relevant software or services giving rise to the
liability during the twelve (12) month period prior to the date when a claim for damages
is first made.
- Independent Allocations of Risk. Each provision of this EULA that provides for a
limitation of liability, disclaimer of warranties, or exclusion of damages represents an
agreed allocation of the risks of terms under this EULA between the parties.
- Jurisdictional Limitations. Because some states and jurisdictions do not allow
limitation of liability in certain instances, portions of the above limitation may not
apply to you. In that event, such exclusions and limitations shall apply to the maximum
extent permitted by applicable mandatory law (and our liability shall be limited or
excluded as permitted under mandatory applicable law).
- Nothing in this EULA will limit any liabilities in any way that is not permitted under
applicable law; the limitations and exclusions of liability set out in this Clause and
elsewhere in this EULA govern all liabilities arising under this EULA or relating to the
subject matter of this EULA, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty, except to the extent expressly
provided otherwise in this EULA.
- The Licensor will not be liable to the User in respect of any losses arising out of a
Force Majeure Event.
- The Licensor will not be liable to the User in respect of any loss of profits or
anticipated savings.
- The Licensor will not be liable to the User in respect of any loss of revenue or
income.
- The Licensor will not be liable to the User in respect of any loss of business,
contracts or opportunities.
- The Licensor will not be liable to the User in respect of any loss or corruption of any
data, database or software.
- The Licensor will not be liable to the User in respect of any special, indirect or
consequential loss or damage.
- The liability of the Licensor to the User under this EULA in respect of any event or
series of related events shall not exceed the greater of the total amount paid by you to
RPOST for the RPOST Service(s) giving rise to the claim under this EULA during the
twelve (12) month period preceding the date of the first event giving rise to liability,
or $100, whichever is greater; collectively for all the claims filed by one User.
INDEMNIFICATION
- User shall defend, indemnify and hold RPost harmless against any claim brought by a
third party, and shall pay all costs, damages and expenses (including reasonable legal
fees) finally awarded against R Post by a Court of competent jurisdiction or agreed to
in a written settlement agreement signed by the User, to the extent such claim arises
out of any of the following: User’s use of the Software or Service other than as
authorized under this Agreement; The User data; User’s violation of any applicable law,
including but not limited to data protection and privacy laws; or Any alleged grossly
negligent or willful acts or omissions of the User which gave rise to such claim.
- RPost retains the exclusive right to settle, compromise, and pay, without your prior
consent, any and all claims or causes of action that are brought against it. We reserve
the right, at your expense, to assume the exclusive defense and control of any matter
for which you are required to indemnify us and you agree to cooperate with our defense
of these claims. You agree not to settle any matter in which we are named as a defendant
and/or for which you have indemnity obligations without our prior written consent. We
will use reasonable efforts to notify you of any such claim, action, or proceeding upon
becoming aware of it.
PRIVACY AND COLLECTION OF PERSONAL DATA OR SYSTEM INFORMATION
- The Software or Services may employ applications and tools to collect Personal Data,
sensitive data or other information about the Users (including Users’ name, address,
e-mail address and payment details), their computers, files stored on their computers,
or their computers’ interactions with other computers (including information regarding
network, licenses used, hardware type, model, hard disk size, CPU type, disk type, RAM
size, 32 or 64 bit architecture, operating system types, versions, locale, BIOS version,
BIOS model, total scanners deployed, database size, system telemetry, device ID, IP
address, location, content, other software installed, components, processes and services
information, information about third party products installed, extracts of logs created
by Software, usage patterns of RPost Services and specific features, etc).
- Collection of the data mentioned under the above clause may be necessary to provide
Company and Users with the relevant Services as ordered (including detecting and
reporting threats and vulnerabilities on RPost’s and Users’ computer network), to enable
RPost to improve Software or Services (including content synchronization, device
tracking, troubleshooting, etc.), to enable RPost to manage licenses to Software or
Services, and to further or improve overall security for itself and the Users.
- By entering into this Agreement, or using the Software or Service, RPost and Users agree
to the RPost Privacy Policy available at rpost.com and to the collection, processing,
copying, backup, storage, transfer and use of data by RPost as part of the Software or
Services.
- RPost will secure any and all privacy-related rights and permissions from individual
persons as may be required by regulation, statute, or other law or RPost’s internal
policies or guidelines in order to disclose RPost’s personal data, in order to use the
Software or Services, and/or in connection with RPost’s performance of support or
otherwise under this Agreement.
- Data Processing/Transfer. If Customer or Customer’s Affiliate is established in the
United Kingdom, a Member State of the European Economic Area, or Switzerland, the RPost
Privacy Policy applies to the processing of any personal data.
TERMINATION
- The term of this Agreement shall commence on the Effective Date and shall continue until
terminated in accordance with the provisions of this Section.
- RPost may terminate your use of the Service and deny you access to the Service in our
sole discretion for any reason or no reason, including for violation of terms under this
EULA.
- Upon expiration, User’s Subscription Plan will be automatically renewed, unless Customer
notifies RPost of its desire to terminate its subscription at least thirty (30) days
prior to the end of the then-current subscription plan unless a longer notice period
applies as stated in this EULA, subject to payment of the subscription fee due for such
renewed subscription.
- RPost may suspend any use of the RPost Services, remove any content or disable or
terminate any Account or Authorized User that RPost reasonably and in good faith
believes violates terms of this EULA. RPost will use commercially reasonable efforts to
notify you prior to any such suspension or disablement, unless RPost reasonably believes
that: it is prohibited from doing so under applicable law or under legal process, such
as court or government administrative agency processes, orders, mandates, and the like;
or it is necessary to delay notice in order to prevent imminent harm to the RPost
Services or a third party.
- Termination by RPost in cases of Default by a Customer/ User. A Customer will be in
default of the terms under this EULA if: it fails to timely pay any amount owed to us or
an Affiliate of ours; it or an Authorized User associated with its Account breaches any
provision of this EULA or violates any published policy applicable to the RPost
Services; it is or becomes subject to any proceeding under the Bankruptcy Code or
similar laws; or if, in our sole discretion, we believe that continued use of the RPost
Services by the Customer (or its Authorized Users or signers) creates legal risk for
RPost or presents a threat to the security of the RPost Services or RPost’s customers.
- If a Customer is in default, RPost may, without notice: suspend its Account and its use
of the RPost Services; terminate its Account; charge reactivation fees in order to
reactivate its Account; and pursue any other remedy available to us.
- Effect of Termination: Except as otherwise set forth herein, termination of this
Agreement shall not limit either party from pursuing other remedies available to it,
including injunctive relief, nor shall such termination relieve User of its obligation
to pay all fees that have accrued or are otherwise owed by the User to RPost. The
parties’ rights and obligations under Clauses: Use and Access Rights, License, Ownership
and Intellectual Property, Payment Provisions, Privacy and Collection of Personal Data
or system Information, Warranties, Limitation of Liability, Indemnifications,
Nondisclosure, Mandatory Arbitration, Waiver of Class Actions Applicable to Customers,
Severability, as well as any obligation to pay fees accrued prior to termination, shall
survive termination of this Agreement.
- Handling of Software and Confidential Information Upon Termination: Upon termination of
this Agreement, Customer shall cease using the Software and/or Services, documentation
and related Confidential Information of RPost.
NONDISCLOSURE
- RPost may have access to User’s information that is confidential and/or proprietary
(“Confidential Information”). Confidential Information shall include any information
that is clearly identified in writing or orally at the time of disclosure as
confidential as well as any information that, based on the circumstances under which it
was disclosed, a reasonable person would believe to be confidential (whether disclosed
in writing, orally or by inspection of tangible objects). In the case of oral
disclosures, disclosure made shall be summarized in writing within thirty (30) days of
the initial disclosure and delivered to the Recipient, or that due to the nature of the
information the Recipient would clearly understand it to be confidential information of
the disclosing party.
- RPost’s Confidential Information shall include, but not be limited to, the Software,
Service, Documentation, formulas, methods, know how, processes, designs, new products,
developmental work, marketing requirements, marketing plans, customer names, prospective
customer names, the terms and pricing under this Agreement, and the results of any
comparative or other benchmarking tests with respect to the Software and/or Service, in
each case regardless of whether such information is identified as confidential.
Confidential Information includes all information received from third parties that
either party is obligated to treat as confidential and oral information that is
identified by either party as confidential.
- During and after the Subscription Term, the party receiving Confidential Information
(“Recipient”) will: use the Confidential Information of the other party solely for the
purpose for which it is provided; not disclose such Confidential Information to a third
party, except on a need-to-know basis to its attorneys, auditors, consultants, and
service providers who are under confidentiality obligations at least as restrictive as
those contained herein; and protect such Confidential Information from unauthorized use
and disclosure to the same extent (but using no less than a reasonable degree of care)
that it protects its own Confidential Information of a similar nature.
- Exceptions: A party’s Confidential Information shall not include information that (i) is
or becomes a part of the public domain through no act or omission of the other party;
(ii) was in the other party’s lawful possession prior to the disclosure and had not been
obtained by the other party either directly or indirectly from the disclosing party;
(iii) is lawfully disclosed to the other party by a third party without restriction on
disclosure; or (iv) is independently developed by the other party without use of or
reference to the other party’s Confidential Information. In addition, this clause will
not be construed to prohibit disclosure of Confidential Information to the extent that
such disclosure is required to by law or valid order of a court or other governmental
authority; provided, however, that the responding party shall first have given notice to
the other party to enable the disclosing party to seek a protective order or take other
appropriate action.
- Unless otherwise required by applicable law, User shall not make RPost’s Confidential
Information available in any form to any third party or use RPost’s Confidential
Information for any purpose other than as authorized under this Agreement. Each party
shall take all steps to ensure that Confidential Information is not disclosed or
distributed by its employees or agents in breach of this Agreement. The receiving party
shall notify the disclosing party immediately upon discovery of any unauthorized use or
disclosure of Confidential Information by the receiving party, and will cooperate with
the disclosing party in every reasonable way to help the disclosing party regain
possession of the Confidential Information and prevent its further unauthorized use.
Except as expressly stated in this Agreement, no license or intellectual property right
to Confidential Information is granted due to the disclosure by either party to the
other party, and each party retains ownership of its Confidential Information.
- Each party acknowledges and agrees that, due to the unique nature of Confidential
Information, there can be no adequate remedy at law for breach of this Clause and that
such breach would cause irreparable harm to the non-breaching party; therefore, the
non-breaching party shall be entitled to obtain immediate injunctive relief, in addition
to whatever remedies it might have at law or under this Agreement.
EXPORT CONTROL LAWS
- You acknowledge that the Software, Documentation, and/or RPost Services and any related
products, information, documentation, Software, technology, technical data, and any
derivatives thereof, that RPost makes available (collectively “Excluded Data”) is
subject to export control laws and regulations of the United States (including, without
limitation, the U.S. Export Administration Act and the sanctions regulations
administered by the U.S. Department of the Treasury Office of Foreign Assets Control
(“OFAC”)) and other jurisdictions (collectively “Export Laws”). You represent and
warrant that you are not located in an embargoed country or territory, under the control
of an entity organized in or a resident of an embargoed country or territory, or a
prohibited end user under Export Laws (including, without limitation, any end user in a
U.S. embargoed country or territory or an end user included on OFAC’s listing of
Specially Designated Nationals or the U.S. Commerce Department’s Entity List or Denied
Persons List); and you will not access, download, use, export, or re-export, directly or
indirectly, the Excluded Data to any location, entity, government or person prohibited
by Export Laws without first complying with all Export Laws that may be imposed by the
U.S. Government and any country or organization of nations within whose jurisdiction you
operate or do business.
- You are solely responsible for complying with Export Laws for all Excluded Data and any
of its content transmitted through the Service.
MANDATORY ARBITRATION, WAIVER OF CLASS ACTIONS APPLICABLE TO
CUSTOMERS
- You agree that terms under this EULA affect interstate commerce and that the Federal
Arbitration Act governs the interpretation and enforcement of these arbitration
provisions. This Section is intended to be interpreted broadly and governs any and all
disputes between us including but not limited to claims arising out of or relating to
any aspect of the relationship between us, whether based in contract, tort, statute,
fraud, misrepresentation, or any other legal theory; claims that arose before the terms
of this EULA or any prior; and claims that may arise after the termination of this EULA.
The only disputes excluded from this broad prohibition are the litigation of certain
intellectual property as provided below.
- Initial Dispute Resolution. Most disputes can be resolved without resort to arbitration.
If you have any dispute with us, you agree that before taking any formal action you will
contact us at legal@RPost.com and provide a brief, written description of the dispute
and your contact information (including your username, if your dispute relates to an
Account). Except for intellectual property, you and RPost agree to use their reasonable
efforts to settle any dispute, claim, question, or disagreement directly through
consultation with RPost, and good faith negotiations shall be a condition to either
party initiating a lawsuit or arbitration.
- Binding Arbitration. If the parties do not reach an agreed-upon solution within a period
of thirty (30) days from the time informal dispute resolution is initiated under the
Initial Dispute Resolution provision above, then either party may initiate binding
arbitration as the sole means to resolve claims (except as provided below) subject to
the terms of this this EULA. Specifically, all claims arising out of or relating to the
terms under this EULA, the parties’ relationship with each other, and/or your use of the
RPost Services shall be finally settled by binding arbitration administered by JAMS in
accordance with the JAMS Streamlined Arbitration Procedure Rules for claims that do not
exceed $250,000 and the JAMS Comprehensive Arbitration Rules and Procedures for claims
exceeding $250,000 in effect at the time the arbitration is initiated, excluding any
rules or procedures governing or permitting class actions.
- Arbitrator’s Powers. The arbitrator, and not any federal, state, or local court or
agency, shall have exclusive authority to resolve all disputes arising out of or
relating to the interpretation, applicability, enforceability, or formation of terms
under this EULA, including but not limited to any claim that all or any part of this
EULA is void or voidable, whether a claim is subject to arbitration or the question of
waiver by litigation conduct. The arbitrator shall be empowered to grant whatever relief
would be available in a court under law or in equity. The arbitrator’s award shall be
written and shall be binding on the parties and may be entered as a judgment in any
court of competent jurisdiction.
- Filing a Demand. To start an arbitration, you must do the following: Write a Demand for
Arbitration that includes a description of the claim and the amount of damages you seek
to recover (you may find a copy of a Demand for Arbitration at www.jamsadr.com); Send
three copies of the Demand for Arbitration, plus the appropriate filing fee, to JAMS in
West Los Angeles, California, and Send one copy of the Demand for Arbitration to us at:
legal@RPost.com.
- Fees & Costs. If your claim(s) total is less than US $5,000.00, then: you may choose
whether your participation in the arbitration will be conducted on the basis of
documents provided to the arbitrator, through a telephonic hearing or by an in-person
hearing; You are responsible for your own filing fees, arbitration fees, and attorneys’
fees unless the arbitration rules and/or applicable law provide otherwise.
- The parties understand that, absent this mandatory arbitration section, they would have
the right to sue in court and have a jury trial. They further understand that, in some
instances, the costs of arbitration could exceed the costs of litigation and the right
to discovery may be more limited in arbitration than in court.
- Arbitration shall be initiated and take place in in Los Angeles, California, United
States, and you and RPost agree to submit to the personal jurisdiction of any federal or
state court in Los Angeles, California solely for the purpose to compel arbitration,
stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment
on the award entered by the arbitrator.
- Class Action Waiver. The parties further agree that the arbitration shall be conducted
in the party’s respective individual capacities only and not as a class action or other
representative action, and the parties expressly waive their right to file a class
action or seek relief on a class basis. You and RPost agree that each may bring claims
against the other only in your or its individual capacity and not as a plaintiff or
class member in any purported class or representative proceeding. If any court or
arbitrator determines that the class action waiver set forth in this paragraph is void
or unenforceable for any reason or that an arbitration can proceed on a class basis,
then the arbitration provisions set forth above shall be deemed null and void in their
entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
- Exception: Litigation of Intellectual Property. Notwithstanding the parties’ decision to
resolve all disputes through arbitration, either party may bring enforcement actions,
validity determinations, or claims arising from or relating to theft, piracy, or
unauthorized use of intellectual property in any state or federal court or country with
jurisdiction or in the U.S. Patent and Trademark Office to protect its intellectual
property rights.
- This Mandatory Arbitration, Waiver of Class Actions section shall survive any
termination of your use of the Service.
GOVERNING LAW
- This Agreement, and all matters arising out of or relating to this Agreement, shall be
governed by the laws of the State of Delaware, if the user is within the United States,
and construed in accordance with the laws of Bermuda if the user is outside of the
United States.
- The parties agree that the United Nations Convention on Contracts for the International
Sale of Goods and the Uniform Computer Information Transactions Act are specifically
excluded from application to this Agreement. Any legal action or proceeding arising
under this Agreement other than related to litigation of intellectual property will be
brought exclusively in the federal or state courts located in the State of Delaware and
the parties hereby irrevocably consent to the personal jurisdiction and venue therein.
Notwithstanding anything in this Agreement to the contrary, nothing in this Agreement
prevents either party from seeking injunctive relief in an appropriate or applicable
forum.
LANGUAGE AND TRANSLATIONS
- RPost may provide translations of this EULA or other terms or policies. Translations are
provided for informational purposes and if there is an inconsistency or conflict between
a translation and the English version, the English version will control.
NOTICES
- All notices required to be sent under this Agreement shall be in writing and shall be
deemed to have been given upon (i) the date on which RPost updates the terms of this
Agreement on the website (ii) the date sent by confirmed facsimile, (iii) on the date it
was delivered by recognized overnight courier, by hand delivery, or by RPost’s
Registered Email™ service, or (iv) if by certified mail return receipt requested, on the
date received, to the addresses set forth above and to the attention of the signatories
of this Agreement and the relevant Schedule, or to such other address or individual as
the parties may specify from time to time by written notice to the other party.
ASSIGNMENT
- Neither party shall sell, lease, assign or otherwise transfer this Agreement or any
rights or obligations under this Agreement in whole or in part, and any such attempted
assignment shall be void and of no effect without the advance written consent of the
other party, such consent not to be unreasonably withheld or delayed.
SEVERABILITY
- In the event any provision of this Agreement is held to be invalid or unenforceable, the
remaining provisions of this Agreement will remain in full force.
WAIVER
- The waiver by either party of any default or breach of this Agreement shall not
constitute a waiver of any other or subsequent default or breach. Except for actions for
non-payment or breach of RPost’s proprietary rights in the Software and/or Services
offered, Documentation or Service, no action, regardless of form, arising out of this
Agreement may be brought by either party more than one year after the cause of action
has accrued.
FORCE MAJEURE
- Each party shall be excused from performance for any period during which, and to the
extent that, it or its subcontractor(s) is prevented from performing any obligation or
service, in whole or in part, as a result of causes beyond its reasonable control, and
without its fault or negligence, including without limitation acts of God, strikes,
lockouts, riots, acts of war, epidemics, communication line failures and power failures,
etc.
SUCCESSORS AND ASSIGNS; THIRD PARTY BENEFICIARIES.
- All provisions of the Agreement shall be binding upon, inure to the benefit of and be
enforceable by and against RPost and User. Except as expressly provided in this
Agreement, there are no third party beneficiaries of any of the warranties, rights or
benefits of this Agreement.
RELATIONSHIP BETWEEN THE PARTIES
- Nothing in this Agreement shall be construed to create a partnership, joint venture,
employment or agency relationship between the parties.
ENTIRE AGREEMENT
- This Agreement, together with the referenced agreements (e.g. Fair Use Policies, Service
Level Agreement, Privacy Policies), and any Schedule referring to this Agreement (if
any), each of which is incorporated by reference, constitutes the complete agreement
between the parties and supersedes all prior or contemporaneous agreements or
representations, written or oral, concerning the subject matter of this Agreement and
such referenced agreements and Schedules. This Agreement applies to all versions of the
Software and/or Services already installed or used by User, including prior versions of
Software and/or Services, and User agrees that this Agreement amends and supersedes
prior versions of the EULA applicable to such prior versions of Software and/or
Services.
HOW TO CONTACT US
- If you have any questions about the Service or Terms, pricing, complaints, or other
inquiries, please contact RPost in care of RPost US Inc. at 6033 West Century Blvd,
Suite 1278, Los Angeles, CA 90045, United States, or by calling from the U.S (310)
342-0088. You may also contact us at rpost.com with the contact form.
Last Updated December 20, 2020.