Is the End of Multitasking Here? What do Napoleon, Robert Oppenheimer, and Abraham Lincoln have in common (aside from being famous)? Allegedly, they were all horrible multitaskers. In fact, multitasking, or the ability to deal with more than one discrete task at once, is not necessarily something we humans were ever naturals at. For tens of thousands of years, we as a species were hard-wired to go deep on specific tasks like hunting, building shelters, painting caves [...]

A Day to Be SMART You may recall that our June 2020 Global User Conference was all about optimizing business processes with more digitization. At a time when there was a vast shift to working from home and shifting to electronic delivery of documents and communications, I’d like to think we were at the vanguard of new movement. Fast forward a year, and the conversation has shifted greatly from ‘what must we do different’ to ‘how can we take the learnings of th [...]

The Two Certainties in Life: RMail and RSign? As I write this exactly at 10:40 on April 15, I instinctually feel like there’s some important deadline I’m missing, a day where I feel should have already done something. Is it someone’s birthday or an anniversary? Do I need to get an oil change? No, it’s the traditional tax filing deadline in the US. For the second year in a row, April 15 is just another day. Taxes aren’t due until May 17 now, which means us Am [...]

Muons Wobble But They Don’t Fall Down While this year’s news has been dominated by politics and pandemics, there may have been a universe-shattering discovery made in the world of physics—one that may realign the very way we think about forces of nature. ‘Now this isn’t the usual e-sign, e-security chit chat,’ you may think to yourself. Yes, this week on Tech Essentials, we will be dealing with the nature of the universe itself, so say with me “whoa!” in your [...]

Who Really Is the Messenger? There is growing debate about the extent to which content platforms are responsible for the content third parties create and distribute. As I write this, the US Congress is holding a hearing about whether Facebook, Twitter and Google should be held liable for the unsavory posts and other controversial content they distribute. This debate is as old as the hills. The only thing that has changed are the company names and some aspects of the m [...]